These terms and conditions govern your use of our platform and form a binding agreement between you and us. Please read them carefully before registering or placing any wagers. By creating an account, you confirm that you have read, understood and accepted all terms set out below.
Starling online casino operates under a licence issued by the Malta Gaming Authority (MGA) and is authorised by the UK Gambling Commission (UKGC) to offer services to players based in Great Britain. These terms apply to all users of the platform regardless of the device or method used to access it. We reserve the right to update these terms at any time - continued use of the platform following any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically.
To register and play, you must meet the following conditions:
We reserve the right to request proof of eligibility at any stage. Accounts found to be in breach of eligibility requirements will be suspended and any pending withdrawals held pending review.
Each player is permitted to hold one account only. Duplicate accounts will be closed and any funds held within them may be forfeited. When registering with online casino Starling, you agree to provide accurate, current and complete information. Any changes to your personal details must be updated promptly via your account settings or by contacting our support team.
In accordance with UKGC requirements and our AML policy, all players must complete identity verification before processing their first withdrawal. Starling online casino requires the following documents:
Standard verification is completed within 24-48 hours. Players using Starling Bank as their primary payment method benefit from accelerated KYC, typically resolved within 1-2 hours. Failure to provide satisfactory documentation may result in withdrawal delays or account suspension.
Starling Casino online accepts a wide range of deposit methods including debit cards, e-wallets, bank transfer and cryptocurrency. The minimum deposit across most methods is £10. In accordance with UKGC regulations, credit cards are not accepted for gambling transactions. All deposits are processed in line with the limits and timeframes set out in our payments section. We do not charge fees on deposits, though your payment provider may apply their own charges.
Withdrawal requests are processed within 24 hours of submission. The minimum withdrawal amount varies by method, starting from £20 for most options and £50 for cryptocurrency. The daily withdrawal limit is £10,000 and the monthly limit is £50,000. All withdrawals are subject to completed KYC verification. We reserve the right to carry out additional checks on withdrawals above certain thresholds in line with our AML obligations.
All bonuses and promotions offered by Starling online casino are subject to individual terms, including wagering requirements, time limits and eligible games. General conditions applicable to all offers:
Full terms for each promotion are available on the relevant bonus page.
Starling Casino online is committed to promoting safe and responsible gambling. We provide a range of tools to help players manage their activity:
Players who feel they may have a gambling problem are encouraged to seek support via BeGambleAware.org or GamCare.org.uk. We participate fully in the GamStop self-exclusion scheme.
All games available at online casino Starling are supplied by licensed and independently certified software providers. Each title uses a certified Random Number Generator (RNG) to ensure all outcomes are entirely random and cannot be influenced by the platform or the player. Return to Player (RTP) percentages are verified by independent testing agencies and are available for each game within the game information panel. Our MGA licence requires ongoing compliance with fairness standards.
The platform is not liable for any losses arising from:
Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 12 months preceding the claim.
We collect and process personal data in accordance with UK GDPR and our Privacy Policy. Starling Casino online uses player data solely for the purposes of account management, regulatory compliance, fraud prevention and service improvement. We do not sell personal data to third parties. Full details of how we collect, store and use your information are set out in our Privacy Policy, available on the website.
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of the platform that cannot be resolved through our internal complaints procedure may be referred to an approved Alternative Dispute Resolution (ADR) provider as required by UKGC regulations. Players also have the right to refer unresolved complaints to the UKGC directly.
If you have any questions regarding these terms, please contact our support team:
